Billing Terms & Conditions

Accepted Payment Methods

We accept the following payment methods:

• Credit & Debit Cards: Visa, Mastercard, American Express, Discover

• Apple Pay

• Google Pay

• Shop Pay

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Payment Security

We use Shopify’s secure payment system and fraud detection tools to help identify and prevent fraudulent transactions.

For higher-value transactions, we may request additional identity verification through reputable third-party services (such as Stripe Identity) to ensure the security of your purchase. If verification is required, you will be notified before your order is processed.

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Supported Currencies

All orders are processed in US Dollars (USD). We do not offer checkout in any other currency. If your card is issued outside the United States, your bank may apply its own conversion rate and fees — those are set by your bank, not by us.

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Refunds and Cancellations

Cancellations

Orders may be canceled within 4 hours of purchase.

Refunds

Refunds are issued to the original payment method within 7 business days of your return being received and approved at our return location.

All refunds are subject to our Return Policy.

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Contact Information

If you have any questions regarding payments, please contact us:

Store name: Cavo Hill
Phone: +1 917 718 9438
Email: info@cavohill.com

Business hours:
Monday – Friday, 9:00 am – 5:00 pm (US time)